NEUTRON
  • NEUTRON INFRASTRUCTURE
    • About NEUTRON
  • NEUTRON API
    • What can businesses do with Neutron API?
    • How do I get started with Neutron API?
    • Authentication
    • Webhooks
    • Create a Transaction
    • Confirm a Transaction
    • Get Transaction Status
    • Cancel a Transaction
    • Errors
    • Can Neutron API be used globally?
  • 📱NEUTRONPAY
  • 📚NEUTRONPAY Guide
    • 📒How to use Neutronpay?
      • 🇬🇧English
        • Introduction
          • Essential Security Tips for Neutronpay Users
        • Setup new account
          • Identity verification (KYC)
          • 2FA Setup
          • Create username
          • Link Bank account for deposits/withdrawals of your local currency
          • Biometric authentication
        • Features
          • Deposit
          • Swap
          • Add Contacts and Friends
          • Send
            • Send from local currency wallet
            • Send from Bitcoin wallet
          • Receive
            • Receive in local currency wallet
            • Receive in Bitcoin wallet
          • Withdraw
          • History
        • Bitcoin On-Ramp and Offramp
        • Use Neutronpay to shop with Bitcoin
        • Point of Sales (PoS) Mode
      • 🇰🇷Korean
        • 소개하다
          • Neutronpay 사용자를 위한 필수 보안 팁
        • 새 계정 설정
          • 신원 확인 (KYC)
          • 2FA 환경
          • 사용자 이름 만들기
          • 은행 계좌 연결
          • 생체인증
        • 기능 소개
          • Swap - 교환
          • Send - 보내다
          • Receive - 받다
          • Withdraw - 철회하다
          • History - 역사
          • Contact - 연락하다
          • Request - 요구
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Shopping by Bitcoin with Neutronpay
      • 🇻🇳Vietnamese
        • Giới thiệu
        • Tạo tài khoản mới
          • Xác minh danh tính (KYC)
          • Bảo mất 2 lớp (2FA)
          • Tạo tên người dùng
          • Liên kết tài khoản ngân hàng
          • Cài đặt sinh trắc học
        • Giới thiệu tính năng
          • Deposit- Nạp tiền
          • Swap - chuyển đổi
          • Send - Gửi
          • Receive - Nhận
          • Withdraw - Rút tiền
          • History - Lịch sử
          • Request - Yêu cầu
          • Contact - Liên hệ
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Mua sắm online bằng Bitcoin
      • 🇹🇭Thailand
        • แนะนำ
        • การตั้งค่าสำหรับบัญชีใหม่
          • การยืนยันตัวตน (KYC)
          • การตั้งค่า 2FA
          • สร้างชื่อผู้ใช้
          • การรับรองความถูกต้องทางชีวภาพ
          • Link bank account - เชื่อมโยงบัญชีธนาคาร
        • การแนะนำคุณสมบัติ
          • Swap - แลกเปลี่ยน
          • Send - ส่ง
          • Receive - รับ
          • Withdraw - ถอน
          • History - ประวัติศาสตร์
          • Request - ขอ
          • Contact - ติดต่อ
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Shopping by Bitcoin with Neutronpay
      • 🇵🇭Filipino
        • Ipakilala
        • Pag-setup para sa bagong account
          • Pagpapatunay ng pagkakakilanlan (KYC)
          • 2FA setting
          • Create username - Gumawa Ng Username
          • Link bank account - I-link ang bank account
          • Biometric authentication - Biometrik autentication
        • Panimula Ng Feature
          • Swap - Magpalit
          • Send - Ipadala
          • Receive - Tumanggap
          • Withdraw - Bawiin
          • History - Kasaysayan
          • Makipag-ugnayan - Contact
          • Request - Kahilingan
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Shopping sa pamamagitan ng Bitcoin gamit ang Neutronpay
      • 🇮🇩Indonesian
        • Memperkenalkan
        • Pengaturan untuk akun baru
          • Verifikasi Identitas (KYC)
          • 2FA Setting (2FA)
          • Create username - Buat nama pengguna
          • Link bank account - Tautkan rekening bank
          • Biometric authentication - Otentikasi biometrik
        • Pengenalan fitur - Feature introduction
          • Swap - menukar
          • Send - Mengirim
          • Receive - Menerima
          • Withdraw - Menarik
          • History - Sejarah
          • Request - Meminta
          • Contact - Tambah kontak
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Shopping by Bitcoin with Neutronpay
      • 🇲🇾Malaysian
        • Perkenalkan
        • Persediaan untuk akaun baharu
          • Pengesahan identiti (KYC)
          • Keselamatan dua lapisan (2FA)
          • Cipta nama pengguna
          • Pengesahan biometrik
          • Link bank account - Pautkan akaun bank
        • Pengenalan ciri
          • Swap - Tukar
          • Send - Hantar
          • Receive - Terima
          • Withdraw - Tarik diri
          • History - Sejarah
          • Request - Permintaan
          • Contact - Tambah Kenalan
        • On & Off ramp Bitcoin
        • POS (point of sale)
        • Shopping by Bitcoin with Neutronpay
    • 🏪POS (Point of Sale) Mode
      • 🛍️Merchant list
    • ⁉️FAQs
      • Looking for a secure way to manage your Bitcoin?
      • Want to swap Bitcoin easily?
      • Everything about Lightning Address (LN Address)
      • Where Can You Transfer Your Money?
      • The Transaction fee schedule on Neutronpay
      • 📈Is the transaction/withdrawal volume limited?
      • Understanding the difference between Bitcoin Lightning and On-Chain Addresses
      • 📳Understanding 3 QR codes inside Neutronpay
      • ⚡Unlocking the Power of the Lightning Network: The Benefits of Using LNURL
      • 🚧Understanding Fees for On-chain Transactions
      • ⚡What is Lightning Network?
      • 💳How to Change Your Linked Bank Account?
      • 💰Is it Possible to Increase the Volume Limit?
      • Can I send money to Bitcoin Lightning in another wallet?
      • 🏦Failed to Link Bank Account
    • 💲Payout Destinations
    • 📜NEUTRON LEARNING HUB
      • ⚙️Neutron API
        • Why Neutron provide Infrastructure for Bitcoin & Lightning Network?
        • Why Neutron API is the optimal payment method for you?
        • How can Neutron's Lightning payment abilities benefit your SMB/SME business?
        • Real-World Use Cases of Lightning for Business
        • How to start using Neutron API?
      • 🏴󠁧󠁢󠁥󠁮󠁧󠁿English
        • 🪙Bitcoin 101 - What is Bitcoin (BTC)?
        • 👤What is Satoshi?
        • ⚡Lightning Network: How and Why it works?
        • ⚡Lightning 101 - What is a Lightning Node?
        • ⚡Lightning 101 - What is a Lightning Invoice?
        • ⚡Lightning 101: Lightning Network Fees
      • 🇻🇳Vietnamese
        • 🪙Bitcoin 101 - Bitcoin (BTC) là gì?
        • 👤Satoshi là gì?
        • ⚡Lightning Network hoạt động như thế nào và tại sao nó quan trọng?
        • ⚡Lightning 101 - Node Lightning là gì?
        • ⚡Lightning 101: Phí Lightning Network
        • ⚡Lightning 101 - Lightning Invoice là gì?
      • 🇹🇭Thailand
        • 🪙Bitcoin 101 - Bitcoin คืออะไร?
        • 👤Satoshi คืออะไร?
        • ⚡Lightning Network: ทำงานอย่างไรและทำไมถึงสำคัญ
        • ⚡Lightning 101 - Lightning Node คืออะไร?
        • ⚡Lightning 101 - ใบแจ้งหนี้ Lightning คืออะไร?
        • ⚡Lightning 101: ค่าธรรมเนียมของ Lightning Network
  • 🎁Community Live Campaigns
    • 🎞️Capture & Get Sats
Powered by GitBook
On this page
  1. NEUTRONPAY Guide
  2. FAQs

Failed to Link Bank Account

PreviousCan I send money to Bitcoin Lightning in another wallet?NextPayout Destinations

Last updated 1 month ago

For instructions on linking your bank account with Neutronpay, please refer to . If you encounter an error message while attempting to connect, the issue may be related to a mismatch with your KYC name.

To resolve this, kindly provide your registered email and name to our Support team at for further assistance.

📚
⁉️
🏦
this page
support@neutronpay.com